Most cart abandonment isn't about the price. It's about doubt — an unanswered question that the customer doesn't know who to ask. AI resolves that doubt in real time, before the back button gets pressed.
AI mentions free shipping threshold before the customer reaches checkout — or reveals the exact cost immediately.
AI offers to save the cart, or sends a gentle follow-up offer that brings them back without pressure.
AI answers sizing questions, cross-references their stated measurements, and confirms the right choice.
AI can collect email conversationally as an alternative — no account wall, no friction.
AI recites your exact return policy at the moment doubt arises — before they leave, not in a post-purchase email.
* Percentages indicate share of abandonment events citing this as a primary reason (Baymard Institute, 2024)
Post-purchase emails recover 5–8% of abandoned carts on average. AI intervention during the session — before the customer leaves — recovers 3× more, because it addresses the specific doubt in the moment it's active, not hours later when the customer has moved on.
READY TO GET STARTED?
No credit card. No setup fee. Live in under 10 minutes.
SaleSense intervenes in real time — not after the cart is abandoned. Get started today.
Get Started